<?xml version="1.0" encoding="ISO-8859-1" standalone="yes" ?>
<document>
<title>Soft Skills and Office Management</title>
<cid>BITM-280</cid>
<sapsubmodule>P440-0109, P440-0110</sapsubmodule>
<bkey>itm2</bkey>
<ctypes>
<hours>4</hours>
<type>V</type>
</ctypes>
<cp>5</cp>
<semester>2</semester>
<mandatory>yes</mandatory>
<language>German/English/French/Spanish</language>
<exam>Written exam + composition with presentation (60 minutes / Weighting 1:1 / Can be repeated annually)</exam>
<curriculum>
<curriculum_entry>
<cid>BITM-280</cid>
<branch>International Tourism-Management</branch>
<semester>2</semester>
<mandatory_tag>mandatory course</mandatory_tag>
</curriculum_entry>
<curriculum_entry>
<cid>BITM-280</cid>
<branch>International Tourism-Management</branch>
<semester>2</semester>
<mandatory_tag>mandatory course</mandatory_tag>
</curriculum_entry>
<curriculum_entry>
<cid>BITM-280</cid>
<branch>International Tourism-Management</branch>
<semester>2</semester>
<mandatory_tag>mandatory course</mandatory_tag>
</curriculum_entry>
</curriculum>
<workload>
60 class hours (= 45 clock hours) over a 15-week period.The total student study time is 150 hours (equivalent to 5 ECTS credits).There are therefore 105 hours available for class preparation and follow-up work and exam preparation.</workload>
<prerequisites>
</prerequisites>
<prerequisitesfor>
</prerequisitesfor>
<convenor>Prof. Dr. Ralf Rockenbauch</convenor>
<convenor-person-key>rro</convenor-person-key>
<lecturers>
<lecturer>Dozierende des Studiengangs</lecturer>
<lecturer-person-key>all</lecturer-person-key>
</lecturers>
<objectives>After successfully completing this module students will be able to:
 
-speak freely and confidently in front of a group
-name the principles of convincing argumentation and 
 be able to use them in real discussions and lectures
-name and apply the criteria of a successful presentation, e. g. with PowerPoint

-create documents with the help of a word processor

-handle a spreadsheet program   
</objectives>
<content>Soft Skills 
- Speaking freely 
- Speaking convincingly
- Training speech techniques
- Confident body language
- Convincing argumentation skills
- Reducing stage fright

Office Management
- Presentation program: creating and giving a presentation, formatting 
  and layout, graphics and other objects, creating and reusing templates
- Word processing: business letters, structuring and formatting large 
  documents, tables and graphics, quotes and footnotes, directories
- Spreadsheets: the basics, formulas, functions, date and time, 
  diagrams, processing techniques consolidation, pivot tables

</content>
<media>Interactive course with a strong degree of student participation, partner and group work, exercises and role playing, presentations, talks, use of video and camera technology.</media>
<literature>Hartmann, M., Funk, R. und Nietmann, H.: Präsentieren, latest edition, Verlag Beltz 
Lemmermann, H. Praxisbuch Rhetorik, latest edition, mgv Verlag 
Molcho, S., Alles über Körpersprache, latest edition, Mosaik Verlag
Thiele, A., Argumentieren unter Stress, latest edition, dtv 
Vogt, G., Erfolgreiche Rhetorik, latest edition, Oldenbourg-Verlag
Bossert, T.: PowerPoint 2010 für Windows _ Grundlagen, Herdt-Verlag, Bodenheim, 2010.
Von Braunschweig, C., SpießŸ, S., Stulle, K.: Word 2010 für Windows _ Grundlagen, Herdt-Verlag, Bodenheim, 2010.
Wies, P.: Excel 2010 für Windows _ Grundlagen, Herdt-Verlag, Bodenheim, 2010.
Wies, P.: Excel 2010 für Windows _ Fortgeschrittene Techniken, Herdt-Verlag

</literature>
<offered>
</offered>
<moduldb-query>Tue May 12 11:26:32 CEST 2026, CKEY=isuomx, BKEY=itm2, CID=[?], LANGUAGE=en, DATE=12.05.2026</moduldb-query>
</document>
