<?xml version="1.0" encoding="ISO-8859-1" standalone="yes" ?>
<document>
<title>Digitalization in Tourism</title>
<cid>BITM-531</cid>
<sapsubmodule>P440-0041, P440-0042</sapsubmodule>
<bkey>itm5</bkey>
<ctypes>
<hours>2</hours>
<type>V</type>
<hours>2</hours>
<type>PA</type>
</ctypes>
<cp>5</cp>
<semester>5</semester>
<mandatory>yes</mandatory>
<language>German</language>
<exam>Exam + project work (50% each; Exam 60 minutes; Repeated annually)</exam>
<curriculum>
<curriculum_entry>
<cid>DFITM-510</cid>
<branch>International Tourism Management</branch>
<semester>5</semester>
<mandatory_tag>mandatory course</mandatory_tag>
</curriculum_entry>
<curriculum_entry>
<cid>BITM-531</cid>
<branch>International Tourism-Management</branch>
<semester>5</semester>
<mandatory_tag>mandatory course</mandatory_tag>
</curriculum_entry>
</curriculum>
<workload>
60 class hours (= 45 clock hours) over a 15-week period.The total student study time is 150 hours (equivalent to 5 ECTS credits).There are therefore 105 hours available for class preparation and follow-up work and exam preparation.</workload>
<prerequisites>
<prerequisite>
<pfcid>BITM-112</pfcid>
<pftitle>Principles of the Tourism Sector</pftitle>
</prerequisite>
<prerequisite>
<pfcid>BITM-240</pfcid>
<pftitle>Marketing and Market Research in Tourism</pftitle>
</prerequisite>
<prerequisite>
<pfcid>BITM-281</pfcid>
<pftitle>Business Skills and Office Management</pftitle>
</prerequisite>
<prerequisite>
<pfcid>BITM-320</pfcid>
<pftitle>Management in the Tourism Industry</pftitle>
</prerequisite>
<prerequisite>
<pfcid>BITM-331</pfcid>
<pftitle>Stakeholders in the Tourism Industry</pftitle>
</prerequisite>
</prerequisites>
<prerequisitesfor>
</prerequisitesfor>
<convenor>Prof. Dr. Achim Schröder</convenor>
<convenor-person-key>asc</convenor-person-key>
<lecturers>
<lecturer>Prof. Dr. Achim Schröder</lecturer>
<lecturer-person-key>asc</lecturer-person-key>
<ctype>lecture</ctype>
<lecturer>Marcus Bauer</lecturer>
<lecturer-person-key>mba</lecturer-person-key>
<ctype>project</ctype>
</lecturers>
<objectives>After successfully completing this module, students will be able to:
- characterize tourism as an information business 
- explain the importance of digitalization in tourism and identify interrelationships between the two
- illustrate the basic principles of information management by tourism service providers, as well as tour operators and travel agents
- describe essential characteristics of digitalization in the tourism industry and familiarize themselves with basic use cases involving information, communication and reservation systems in tourism
- assess the consequences of current trends and future developments in digitalization for tourism
- develop a concept for a specific issue or problem within a team, organize its implementation and document the main results of the project</objectives>
<content>- Tourism as an information business
- Information, communication and reservation systems (e.g. Amadeus, Galileo, Micros, Sabre, Worldspan) 
- Information and marketing management systems for tourism service providers, tour operators and travel agents 
- Digitalization and digital transformation among tourism service providers, tour operators and travel agents, and destinations
- The “Customer Journey” in the digital age
- Current trends and future developments

- Content management systems</content>
<media>Lecture with discussions
Project work</media>
<literature>Gardini, M. A., &amp; Sommer, G. (Hrsg.) (2023). Digital Leadership im Tourismus: Digitalisierung und Künstliche Intelligenz als Wettbewerbsfaktoren der Zukunft. Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-37545-4
Groß, S. (Hrsg.) (2019): Wandel im Tourismus. Internationalität, Demografie und Digitalisierung. Erich Schmitt Verlag. 3-503-18192-X 
Landvogt, M., Brysch, A., &amp; Gardini, M.  (2017). Tourismus - E-Tourismus - M-Tourismus: Herausforderungen und Trends der Digitalisierung im Tourismus. Erich Schmidt Verlag. ISBN: 3-503-17146-0 
Schulz, A., Weithöner, U., &amp; Goecke, R. (2015). eTourismus - Prozesse und Systeme: Informationsmanagement im Tourismus (2. Aufl.). De Gruyter Oldenbourg. ISBN: 978-3-486-75428-5
Schulz, A., Weithöner, U., &amp; Goecke, R. (Hrsg.) (2010): Informationsmanagement im Tourismus: E-Tourismus: Prozesse und Systeme. Oldenbourg. 3-486-58954-7
Weithöner, U., Goecke, R., Kurz, E., &amp; Schulz, A. (Hrsg.) (2022): Digitaler Tourismus. Informationsmanagement im Tourismus (3. Auflage). De Gruyter. https://doi.org/10.1515/9783110786866
</literature>
<offered>
</offered>
<moduldb-query>Fri Jun 12 00:23:26 CEST 2026, CKEY=idit, BKEY=itm5, CID=[?], LANGUAGE=en, DATE=12.06.2026</moduldb-query>
</document>
