MSSM 310 shm 50 CM 5 3 yes German Written exam (90 minutes) MSSM 310 Security and Safety Management 3 mandatory course The total student study time for this course is 150 hours. Prof. Dr. Wolfgang Appel wap Ass. jur. Rita Ceska rce After successfully completing this module, students will be able to quickly recognize and assess all security functions, their interdependencies and their effectiveness in the company. They willknow how to establish a safety culture in the company. - Students will have mastered the most important and convincing methods and techniques of successful communication and negotiation. They will be able to analyze, manage and shape conflict situations. They will be familiar with the interplay of conviction, attitudes and behavioral patterns, will be more aware of conflict potential and will be able to transform conflict situations into cooperation. - Organization of all security functions in the company - Establishment of a safety culture in the company - Social competence - Handling media professionally - Communication in crisis situations - Changes in organizations - Recognizing and negotiating conflicts of interest - Managing conflicts regarding goals, approaches and resources - Recognizing and influencing the emergence and course of conflicts - Escalation and de-escalation - Negotiating - Conflict prevention Lectures with electronic aids, discussions between students and lecturer - Fisher, R/Ury, W./Patton, B., Das Harvard Konzept, 22. Aufl. 2004, Campus Verlag - Glasl, F.: Konfliktmanagement, 9.Aufl. 2009, Haupt Verlag - Glasl, F.: Selbsthilfe in Konflikten, 5.Aufl. 2008, Haupt Verlag - Hartmann, M/ Rieger, M/ Funk, Rüdiger, Zielgerichtet moderieren, 5.Aufl.2007, Beltz Verlag - Jiranek, H./ Edmüller, A., Konfliktmanagement, 2003, Haufe Verlag - Kern, P./ Schmader, M., Einführung in den Arbeitsschutz, 2006, Hanser Verlag - Nothlichs, M., Arbeitsschutz und Arbeitssicherheit Kommentar, Loseblatt Sammlung, Erich Schmidt Verlag - Pieper, R./ Vorath, B-J (Hrsg.): Handbuch Arbeitsschutz, 2.Aufl.2005, Bund Verlag - Schliephacke, J.: Führungswissen Arbeitssicherheit, 3.Aufl. 2008, Erich Schmidt Verlag - Schlick, S.: Interne Unternehmenskommunikation, 3.Aufl. 2007, Schäfer-Poeschel Verlag - Schranner, M., Qder Verhandlungsführer, dtv Verlag, 3. Aufl. 2007 - Schultz von Thun, J.: Miteinander Reden Bd. 2,3, 30., 18. Aufl. 2009, rororo - Seifert, J., Besprechungen erfolgreich moderieren, Gabal Verlag, 11. Aufl. 2004 - Ternes, D.: Kommunikation – eine Schlüsselqualifikation, 2008, Jungfermann Verlag - Thomann, C.: Klärungshilfe 2 – Konflikte im Beruf, 3.Aufl.2008, rororo Verlag - Tries, J./Reinhardt, R: Konflikt- und Verhandlungsmanagement, 2008, Springer Verlag Mon Mar 9 01:44:34 CET 2026, CKEY=sgdfxkx, BKEY=shm, CID=[?], LANGUAGE=en, DATE=09.03.2026