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Moderation and Leadership / Communication

Module name (EN):
Name of module in study programme. It should be precise and clear.
Moderation and Leadership / Communication
Degree programme:
Study Programme with validity of corresponding study regulations containing this module.
Industrial Engineering, Bachelor, ASPO 01.10.2021
Module code: WIB21-610
SAP-Submodule-No.:
The exam administration creates a SAP-Submodule-No for every exam type in every module. The SAP-Submodule-No is equal for the same module in different study programs.
P450-0293, P450-0294
Hours per semester week / Teaching method:
The count of hours per week is a combination of lecture (V for German Vorlesung), exercise (U for Übung), practice (P) oder project (PA). For example a course of the form 2V+2U has 2 hours of lecture and 2 hours of exercise per week.
2V+2U (4 hours per week)
ECTS credits:
European Credit Transfer System. Points for successful completion of a course. Each ECTS point represents a workload of 30 hours.
5
Semester: 6
Mandatory course: yes
Language of instruction:
German
Assessment:
Oral presentation im Submodule Moderation and Leadership (50%); Written composition (research paper, term paper) im Submodule: Communication (50%)
Note: Each exam must be passed on its own.

[updated 15.04.2024]
Exam recurrence:
The information regarding exam recurrence is found within the exam policy of the study programme (ASPO).
Applicability / Curricular relevance:
All study programs (with year of the version of study regulations) containing the course.

WIB21-610 (P450-0293, P450-0294) Industrial Engineering, Bachelor, ASPO 01.10.2021 , semester 6, mandatory course
Workload:
Workload of student for successfully completing the course. Each ECTS credit represents 30 working hours. These are the combined effort of face-to-face time, post-processing the subject of the lecture, exercises and preparation for the exam.

The total workload is distributed on the semester (01.04.-30.09. during the summer term, 01.10.-31.03. during the winter term).
60 class hours (= 45 clock hours) over a 15-week period.
The total student study time is 150 hours (equivalent to 5 ECTS credits).
There are therefore 105 hours available for class preparation and follow-up work and exam preparation.
Recommended prerequisites (modules):
WIB21-110
WIB21-210
WIB21-330


[updated 13.03.2024]
Recommended as prerequisite for:
Module coordinator:
Prof. Dr. Udo Venitz
Lecturer: Prof. Dr. Udo Venitz

[updated 01.04.2021]
Learning outcomes:
MODERATION & LEADERSHIP: (Lecturer: Dipl.-WirtschIng. Andreas NOSS)
After successfully completing this module students will:
•       be able to assess the possibilities and limits of communication tools for avoiding and smoothing out conflict situations
 
•       be able to apply knowledge and skills to confidently lead discussion and deal with conflict processes
•       have mastered the interplay of communication and moderation for employee management and motivation
•       be able to apply the common methods for mediating decision-making and conflict processes in the company in a targeted manner
 
•       be able to use moderation techniques to resolve conflicts arising from different cultural backgrounds in a conciliatory manner
 
 
COMMUNICATION:  (Lecturer: Dipl.-Sportwiss. Susanne SEELIGER)
After successfully completing this module students will:
•        be able to name and explain the central characteristics of communication
•        be able to name and explain the central characteristics of intercultural communication
•        be familiar with the advantages and disadvantages of different presentation styles and techniques through their own experience
•        be able to apply basic negotiation techniques
•        be able to consider and implement different aspects of moderation
•        be able to distinguish the special features of communication and presentation situations in the engineering environment from those in other environments and be able to respond appropriately in order to achieve their goal
 
 


[updated 15.04.2024]
Module content:
MODERATION & LEADERSHIP: (Noss)
1. Moderator
2. Communication as the basis for moderation
3. Principles of mediation
4. Guide to moderating
5. Cultural aspects of moderation
 
 
COMMUNICATION:  (SEELIGER)
1. Principles of communication
2. Communication theories and methods
3. Basics of intercultural communication
4. Communication in the field of engineering
5. Basic negotiation techniques
6. Rhectoric and body language
7. Presentation techniques
8. Moderation and mediation


[updated 15.04.2024]
Teaching methods/Media:
Moderation & Leadership: (Noss)
Interactive seminar. After an input phase by the lecturer - using various thematic examples - moderation and mediation processes are prepared and "played through" by the students. In "role-plays" the participants demonstrate that they can implement the content they have learned.
 
Communication:  (SEELIGER)
Regularly revised lecture notes will be published for this course. Work in small groups, flip charts, DVDs and multimedia learning software


[updated 15.04.2024]
Recommended or required reading:
Moderation & Leadership:
•       Edmüller, A./Wilhelm, T.: Moderation; Haufe Lexware; 6.Auflage; 2015
•       Funke, A./ Havenith, E.: Moderations-Tools; ManagerSeminare Verlag; 6. Auflage; 2019
•       Hartmann, M./ Rieger, M.: Zielgerichtet moderieren; Beltz Verlag; 6. A.; 2012
•       Jiranek, H./Edmüller, A.: Konfliktmanagement, Haufe, 5. A., 2017
•       Redlich, A./Schrader, E.: Konfliktmoderation mit Gruppen, Feldhaus;, 8. A.; 2019
•       Tirok, M.: Moderieren; UVK; 2013
 
Kommunikation (Auszug):
•       Seibert, J. W.: Visualisieren, Präsentieren, Moderieren, erw. 30. Aufl., Gabal 2012
•       Vogt, Gustav: Erfolgreiche Rhetorik, 3. Auflage Oldenburg Verlag 2010.
•       Molcho, Samy: Das ABC der Körpersprache, Ariston 2011.
•       Ebel, H.F. / Bliefert, C. / Kellersohn, A.: Erfolgreich kommunizieren – Ein Leitfaden für Ingenieure, 1.
        Auflage, Wiley VCH Verlag 2000.
•       Meinholz, Heinz et al.: Führungskraft Ingenieur, Teubner 2010.
•       Tenopir; Carol, Communication Patterns of Engineers; John Wiley & Sons 2004.
•       Watzlawick, P., et al., Menschliche Kommunikation, 12. Auflage, Huber 2011.
•       Schulz von Thun, Friedemann et al., Miteinander reden - Kommunikationspsychologie für Führungskräfte; ROWOHLT
        2008.
•       Hackenberg, W., et.al.: Key Message. Business Presentations with Structure, Haufe 2011.
•       Bohinc, T.: Kommunikation im Projekt, Gabler 2014.
•       Bohinc, T.: Führung im Projekt, Springer Gabler 2012.
•       Henkel, P.: Besser wirken, mehr bewirken! So überzeugen Sie Kunden und Geschäftspartner mit professionellen
        Präsentationen, Springer Gabler 2014.
•       Birkenbihl, V.F.: Kommunikationstraining. Zwischenmenschliche Beziehungen erfolgreich gestalten. mvg Verlag
        2017.
•       Lecture notes
 
 
 


[updated 15.04.2024]
 
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