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Soft Skills and Office Management

Module name (EN):
Name of module in study programme. It should be precise and clear.
Soft Skills and Office Management
Degree programme:
Study Programme with validity of corresponding study regulations containing this module.
International Tourism-Management, Bachelor, ASPO 01.10.2017
Module code: BITM-280
SAP-Submodule-No.:
The exam administration creates a SAP-Submodule-No for every exam type in every module. The SAP-Submodule-No is equal for the same module in different study programs.
P440-0109, P440-0110
Hours per semester week / Teaching method:
The count of hours per week is a combination of lecture (V for German Vorlesung), exercise (U for Übung), practice (P) oder project (PA). For example a course of the form 2V+2U has 2 hours of lecture and 2 hours of exercise per week.
4V (4 hours per week)
ECTS credits:
European Credit Transfer System. Points for successful completion of a course. Each ECTS point represents a workload of 30 hours.
5
Semester: 2
Mandatory course: yes
Language of instruction:
German/English/French/Spanish
Assessment:
Written exam + composition with presentation (60 minutes / Weighting 1:1 / Can be repeated annually)

[updated 17.09.2018]
Applicability / Curricular relevance:
All study programs (with year of the version of study regulations) containing the course.

BITM-280 (P440-0109, P440-0110) International Tourism-Management, Bachelor, ASPO 01.10.2013 , semester 2, mandatory course
BITM-280 (P440-0109, P440-0110) International Tourism-Management, Bachelor, ASPO 01.10.2015 , semester 2, mandatory course
BITM-280 (P440-0109, P440-0110) International Tourism-Management, Bachelor, ASPO 01.10.2017 , semester 2, mandatory course
Workload:
Workload of student for successfully completing the course. Each ECTS credit represents 30 working hours. These are the combined effort of face-to-face time, post-processing the subject of the lecture, exercises and preparation for the exam.

The total workload is distributed on the semester (01.04.-30.09. during the summer term, 01.10.-31.03. during the winter term).
60 class hours (= 45 clock hours) over a 15-week period.
The total student study time is 150 hours (equivalent to 5 ECTS credits).
There are therefore 105 hours available for class preparation and follow-up work and exam preparation.
Recommended prerequisites (modules):
None.
Recommended as prerequisite for:
Module coordinator:
Prof. Dr. Ralf Rockenbauch
Lecturer: Prof. Dr. Ralf Rockenbauch

[updated 26.06.2017]
Learning outcomes:
After successfully completing this module students will be able to:
  
-speak freely and confidently in front of a group
-name the principles of convincing argumentation and
 be able to use them in real discussions and lectures
-name and apply the criteria of a successful presentation, e. g. with PowerPoint
 
-create documents with the help of a word processor
 
-handle a spreadsheet program   


[updated 21.03.2018]
Module content:
Soft Skills
- Speaking freely
- Speaking convincingly
- Training speech techniques
- Confident body language
- Convincing argumentation skills
- Reducing stage fright
 
Office Management
- Presentation program: creating and giving a presentation, formatting
  and layout, graphics and other objects, creating and reusing templates
- Word processing: business letters, structuring and formatting large
  documents, tables and graphics, quotes and footnotes, directories
- Spreadsheets: the basics, formulas, functions, date and time,
  diagrams, processing techniques consolidation, pivot tables
 


[updated 21.03.2018]
Teaching methods/Media:
Interactive course with a strong degree of student participation, partner and group work, exercises and role playing, presentations, talks, use of video and camera technology.

[updated 21.03.2018]
Recommended or required reading:
Hartmann, M., Funk, R. und Nietmann, H.: Präsentieren, latest edition, Verlag Beltz
Lemmermann, H. Praxisbuch Rhetorik, latest edition, mgv Verlag
Molcho, S., Alles über Körpersprache, latest edition, Mosaik Verlag
Thiele, A., Argumentieren unter Stress, latest edition, dtv
Vogt, G., Erfolgreiche Rhetorik, latest edition, Oldenbourg-Verlag
Bossert, T.: PowerPoint 2010 für Windows _ Grundlagen, Herdt-Verlag, Bodenheim, 2010.
Von Braunschweig, C., Spieߟ, S., Stulle, K.: Word 2010 für Windows _ Grundlagen, Herdt-Verlag, Bodenheim, 2010.
Wies, P.: Excel 2010 für Windows _ Grundlagen, Herdt-Verlag, Bodenheim, 2010.
Wies, P.: Excel 2010 für Windows _ Fortgeschrittene Techniken, Herdt-Verlag
 


[updated 21.03.2018]
[Thu Mar 28 21:08:34 CET 2024, CKEY=isuomx, BKEY=itm4, CID=BITM-280, LANGUAGE=en, DATE=28.03.2024]