htw saar QR-encoded URL
Back to Main Page Choose Module Version:
XML-Code

flag


Quality Management

Module name (EN):
Name of module in study programme. It should be precise and clear.
Quality Management
Degree programme:
Study Programme with validity of corresponding study regulations containing this module.
Industrial Engineering, Bachelor, ASPO 01.10.2021
Module code: WIBb21-550
SAP-Submodule-No.:
The exam administration creates a SAP-Submodule-No for every exam type in every module. The SAP-Submodule-No is equal for the same module in different study programs.
P450-0316
Hours per semester week / Teaching method:
The count of hours per week is a combination of lecture (V for German Vorlesung), exercise (U for Übung), practice (P) oder project (PA). For example a course of the form 2V+2U has 2 hours of lecture and 2 hours of exercise per week.
30VS (30 hours)
ECTS credits:
European Credit Transfer System. Points for successful completion of a course. Each ECTS point represents a workload of 30 hours.
5
Semester: 5
Mandatory course: yes
Language of instruction:
German
Assessment:
Exam

[updated 18.06.2025]
Workload:
Workload of student for successfully completing the course. Each ECTS credit represents 30 working hours. These are the combined effort of face-to-face time, post-processing the subject of the lecture, exercises and preparation for the exam.

The total workload is distributed on the semester (01.04.-30.09. during the summer term, 01.10.-31.03. during the winter term).
The total student study time for this course is 150 hours.
Recommended prerequisites (modules):
None.
Recommended as prerequisite for:
Module coordinator:
Studienleitung
Lecturer: Studienleitung

[updated 08.10.2021]
Learning outcomes:
After successfully completing this module, students will be familiar with the fundamental importance of quality management and the ISO standards DIN EN ISO 9000, 9001, 9004, and 19011. They will become aware of the importance of introducing, evaluating and further developing a quality management system. They will be able to plan and implement the QM methods covered in the course for specific manufacturing examples.  
They will be familiar with QM models such as the QM model according to ISO 9004, TQM, and EFQM.

[updated 18.06.2025]
Module content:
• Introduction to quality management  
- Process management  
• Introduction to the ISO 9000 family  
• Motivation and dealing with change  
• Documentation of a management system
• Quality planning  
• Audit management
• Implementation of a quality management system in practice  
• Supplier management
• Customer satisfaction and complaint management  
• Quality management tools and methods
• Evaluating and further developing QM systems (CIP)
• TQM basics (EFQM model)

[updated 18.06.2025]
Teaching methods/Media:
Lecture, digitally supported teaching, self-study

[updated 18.06.2025]
Recommended or required reading:
• Brunner, F.J./Wagner, K.W.: Taschenbuch Qualitätsmanagement, 4. Auflage, Carl Hanser Verlag, 2010
• Kamiske: Qualitätstechniken für Ingenieure; Symposion Publishing; 2009
• Zollondz, H.-D.: Grundlagen Qualitätsmanagement, 3.Auflage, Oldenbourg Wissenschaftsverlag, 2011
• Linß: Qualitätsmanagement für Ingenieure; C. Hanser Verlag; 2011
• Schmitt, R./Pfeifer, T.: Qualitätsmanagement, 4. Auflage, Carl Hanser Verlag, 2010
• Theden, P./Colsman, H.: Qualitätstechniken, 4. Auflage, Carl Hanser Verlag, 2005

[updated 18.06.2025]
 
[Wed Jul  9 21:21:40 CEST 2025, CKEY=wqa, BKEY=wit, CID=WIBb21-550, LANGUAGE=en, DATE=09.07.2025]