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Digitalization in Tourism

Module name (EN):
Name of module in study programme. It should be precise and clear.
Digitalization in Tourism
Degree programme:
Study Programme with validity of corresponding study regulations containing this module.
International Tourism-Management, Bachelor, ASPO 01.10.2020
Module code: BITM-531
SAP-Submodule-No.:
The exam administration creates a SAP-Submodule-No for every exam type in every module. The SAP-Submodule-No is equal for the same module in different study programs.
P440-0041, P440-0042
Hours per semester week / Teaching method:
The count of hours per week is a combination of lecture (V for German Vorlesung), exercise (U for Übung), practice (P) oder project (PA). For example a course of the form 2V+2U has 2 hours of lecture and 2 hours of exercise per week.
2V+2PA (4 hours per week)
ECTS credits:
European Credit Transfer System. Points for successful completion of a course. Each ECTS point represents a workload of 30 hours.
5
Semester: 5
Mandatory course: yes
Language of instruction:
German
Assessment:
Exam + project work (50% each; Exam 60 minutes; Repeated annually)

[updated 02.12.2025]
Applicability / Curricular relevance:
All study programs (with year of the version of study regulations) containing the course.

DFITM-510 (P620-0599, P620-0600) International Tourism Management, Bachelor, ASPO 01.10.2020 , semester 5, mandatory course
BITM-531 (P440-0041, P440-0042) International Tourism-Management, Bachelor, ASPO 01.10.2020 , semester 5, mandatory course
Workload:
Workload of student for successfully completing the course. Each ECTS credit represents 30 working hours. These are the combined effort of face-to-face time, post-processing the subject of the lecture, exercises and preparation for the exam.

The total workload is distributed on the semester (01.04.-30.09. during the summer term, 01.10.-31.03. during the winter term).
60 class hours (= 45 clock hours) over a 15-week period.
The total student study time is 150 hours (equivalent to 5 ECTS credits).
There are therefore 105 hours available for class preparation and follow-up work and exam preparation.
Recommended prerequisites (modules):
BITM-112 Principles of the Tourism Sector
BITM-240 Marketing and Market Research in Tourism
BITM-281 Business Skills and Office Management
BITM-320 Management in the Tourism Industry
BITM-331 Stakeholders in the Tourism Industry


[updated 17.10.2022]
Recommended as prerequisite for:
Module coordinator:
Prof. Dr. Achim Schröder
Lecturer:
Prof. Dr. Achim Schröder (lecture)
Marcus Bauer (project)


[updated 17.10.2022]
Learning outcomes:
After successfully completing this module, students will be able to:
- characterize tourism as an information business
- explain the importance of digitalization in tourism and identify interrelationships between the two
- illustrate the basic principles of information management by tourism service providers, as well as tour operators and travel agents
- describe essential characteristics of digitalization in the tourism industry and familiarize themselves with basic use cases involving information, communication and reservation systems in tourism
- assess the consequences of current trends and future developments in digitalization for tourism
- develop a concept for a specific issue or problem within a team, organize its implementation and document the main results of the project

[updated 02.12.2025]
Module content:
- Tourism as an information business
- Information, communication and reservation systems (e.g. Amadeus, Galileo, Micros, Sabre, Worldspan)
- Information and marketing management systems for tourism service providers, tour operators and travel agents
- Digitalization and digital transformation among tourism service providers, tour operators and travel agents, and destinations
- The “Customer Journey” in the digital age
- Current trends and future developments
 
- Content management systems

[updated 14.11.2022]
Teaching methods/Media:
Lecture with discussions
Project work

[updated 02.12.2025]
Recommended or required reading:
Gardini, M. A., & Sommer, G. (Hrsg.) (2023). Digital Leadership im Tourismus: Digitalisierung und Künstliche Intelligenz als Wettbewerbsfaktoren der Zukunft. Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-37545-4
Groß, S. (Hrsg.) (2019): Wandel im Tourismus. Internationalität, Demografie und Digitalisierung. Erich Schmitt Verlag. 3-503-18192-X
Landvogt, M., Brysch, A., & Gardini, M.  (2017). Tourismus - E-Tourismus - M-Tourismus: Herausforderungen und Trends der Digitalisierung im Tourismus. Erich Schmidt Verlag. ISBN: 3-503-17146-0
Schulz, A., Weithöner, U., & Goecke, R. (2015). eTourismus - Prozesse und Systeme: Informationsmanagement im Tourismus (2. Aufl.). De Gruyter Oldenbourg. ISBN: 978-3-486-75428-5
Schulz, A., Weithöner, U., & Goecke, R. (Hrsg.) (2010): Informationsmanagement im Tourismus: E-Tourismus: Prozesse und Systeme. Oldenbourg. 3-486-58954-7
Weithöner, U., Goecke, R., Kurz, E., & Schulz, A. (Hrsg.) (2022): Digitaler Tourismus. Informationsmanagement im Tourismus (3. Auflage). De Gruyter. https://doi.org/10.1515/9783110786866


[updated 02.12.2025]
 
[Sun Dec  7 12:48:24 CET 2025, CKEY=idit, BKEY=itm5, CID=BITM-531, LANGUAGE=en, DATE=07.12.2025]